Effective Date: May 19, 2026

At Stitch Premium, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit and make a purchase from our website.

1. Information We Collect

We collect information from you when you visit our site, register an account, or place an order for our premium merchandise.

• Personal Data Provided Voluntarily: This includes your name, shipping address, billing address, email address, and phone number, which are required to process and deliver your orders.

• Information Collected Automatically: When you browse our shop, we automatically collect certain data about your device, including your IP address, browser type, and information about how you interact with our site, collected via cookies.

2. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience. Cookies help us remember and process the items in your shopping cart, understand your preferences for future visits, and compile aggregate data about site traffic so we can offer a better user experience. You can choose to disable cookies through your browser settings, though some parts of our store may not function perfectly as a result.

3. Payment Processing & Third-Party Sharing

• Secure Transactions: All credit card and payment details are processed through secure, encrypted third-party payment gateways (such as WooCommerce or our integrated payment processors). We do not store or retain your credit card information on our servers.

• Service Providers: We share your personal information with trusted third parties strictly to fulfill business operations, such as shipping carriers (to deliver your merchandise) and our e-commerce platform providers. We do not sell, trade, or rent your personal data to outside marketing parties.

4. How We Use Your Information

We use the information we collect from you to:

• Process, fulfill, and ship your orders efficiently.

• Send order confirmations, invoices, and shipping tracking updates.

• Respond directly to customer service requests or support needs.

• Improve our website layout, product offerings, and overall customer experience.

5. Data Security & Retention

• Security: We implement commercial-grade security measures, including SSL (Secure Sockets Layer) encryption technology, to protect your personal information during transit and maintain its safety.

• Retention: We only retain your personal data for as long as necessary to fulfill your orders, manage account records, or comply with standard legal, tax, or accounting requirements.

6. Your Rights and Choices

Depending on your location, you may have specific legal rights regarding your personal data. You have the right to request access to the personal data we hold about you, request corrections to incorrect data, or request that we completely delete your personal information from our active records.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us at:

Stitch Premium Support Email: [email protected]